Here’s a scary fact for you. 20% of legitimate email never actually reaches its intended destination; the inbox. Can you imagine if the Royal Mail only delivered 80% of its mail? Mmmm actually, let’s not go there! Anyway, you understand the point I’m attempting to make. Deliverability is a big issue.
The culprits for this statistic have to be the ISPs, right? Wrong! Well, they are partly to blame as they are certainly making things harder for legitimate email marketers like you and I. However, when 90% of all email is spam then they really do have quite a job on their hands if they want to keep one step ahead of the spammers. I’m afraid if there is any doubt as to the legitimacy of your email messages then you are going to be spammed. You can’t blame them can you? When 9 out of 10 emails are spam then they’re bound to lean on the side of caution.
But the real culprit for this frightening statistic is you and I. We are to blame. It’s our sending practices that determine whether our email message reaches their intended destinations. However, with blame comes responsibility and with responsibility comes the ability to change and improve. We have the power to control our deliverability rates.
As fellow marketers it can’t have escaped your attention that the marketing landscape in which we work is changing at an amazing rate. The way we communicate with our customers isn’t the same as it once was and it is certainly going to continue changing over the forthcoming years.
Traditionally, we have spoken to our customers via direct mail, email, tv, radio and the telephone. However, due to the boom of social media this one-way communication flow is changing into a more dynamic two-way conversation.
In my view, the major change that has occurred is social media is giving our customers a voice; it’s giving our customer’s power. So whereas the customer was only able to affect our business through their purchasing behaviour they can now have the power to influence our future by what they say about our brand, product and service offering. However, although these are undoubtedly exciting times they are times that should be treated with caution as we have very little control as to what our customers say about us and we have even less control over who they speak to.
Last year, like many brands and organisations, London Fashion Week flirted with Social Media by having event details, links to stories and comments posted on Twitter and Facebook… so far so very 2009!
This year, though, sees London Fashion Week take a great leap forward by embracing even more Social Media technologies and making London Fashion Week open to the masses rather than the privileged few… and they’ve done it in some predictable and also some surprising ways.
Earlier this week I gave a talk on digital video and how advertising agencies are changing to facilitate a wide range of video needs that are required by clients. From high budget brand TV adverts to medium budget DRTV adverts right to low budget web-video… the demand is increasing and now’s the time to invest in skills and training.
I gave the talk on behalf of GBM at ‘Band on the Wall’ in Manchester and have split it into three parts of around 10 minutes each. Thanks to GBM and everyone who came to the talk, I hope you found it informative… I certainly enjoyed putting it together.
Parts two and three can be viewed by clicking the red button below.
No matter how hard you may have tried, not many people managed to escape the ‘Big Freeze’ that hit Britain a couple of weeks ago. The whole country pretty much came to a standstill when snow and ice covered the UK, in what was some of the worst weather we’ve seen in thirty years.
Businesses and schools across the country were forced to close when roads became impassable and public transport ground to a halt. Even us hardy folk at Red C struggled to get into the office, with only those that come on foot making it here. With so many people off work, you’d have thought the high street would be bustling, but figures from Footfall indicate that shopper numbers on 5th January were down 13.5% on last year. 53 of the 285 stores in Meadowhall shopping centre, Sheffield were closed on this day, and The Trafford Centre in Manchester only managed to open half of its stores and restaurants - before closing the entire complex at 4pm. Read more…
Marketing is not a nostalgic business. With the constant emergence of new technologies, advertisers need to keep bang up to date to avoid being left behind. Just think back a year. At the beginning of 2009, Twitter was still a relatively niche social network, Spotify wasn’t yet available to the general public and search engine Bing didn’t even exist. One year on and all these technologies may be fundamental to creating a successful advertising campaign.
So what’s next? What will the ‘big thing’ of 2010 be? Well, I’m not going to try and predict that, but I will tell you what will make the next ‘big thing’ happen – and that’s the Ubiquitous Network. In fact, I’m confident it’ll change the future of advertising and marketing forever…
I have some good news and some bad news. The good news is you are only a few short words from success in your next email campaign. The bad news is that establishing what those “few short words” should be is a task that takes a great deal of deliberation and consideration. Well, it certainly should be. Subject lines can literally make or break an email’s performance – influencing everything from the opening rate to the click through rate. Obviously there are other contributing factors – the day and time of send to name but two – but without a doubt the key influencer has to be those “few short words”.
Now, I’ll be up front with you. I’m not going to give you a magic formula for “can’t fail subject lines.” For one thing I don’t believe such a one-size-fits-all solution actually exists. However, what I am going to give you is a series of tips and factors that you should always consider, when trying to establish what works for your audience. Bear in mind this is not a something you will complete in an afternoon. It will take a great deal of time and patience, but the rewards can be substantial.
We’re extremely proud of our work on the Swinton Mystery Tipper, especially as it has garnered the agency an armful of awards from two DMA Awards to two ISP Awards and two IPA Effectiveness Awards. We’ve had quite a few people ask to see our winning entry form… so here it is!
CONTEXT AND MARKET BACKGROUND
The insurance sector is a complex and increasingly challenging marketplace. For most of us, insurance has always been a distress purchase – something we grudgingly concede we need to have, and resent the increasing premiums. Three key innovations in the last decade have had a significant impact on the broader market. The launch of Direct Line’s online insurance offer, in 1999, following the formula of its breakthrough approach to offering insurance by telephone a decade earlier, forced every insurer and broker to reassess their approach – here was a company that made buying insurance simple and fuss-free, cutting out the middle man and talking everyday language. This sparked an extended period of discounting in the sector that still has ramifications today.
Imagine walking down any street and holding up your iPhone… what you see on the screen is a view of the street yet there are lots of Zombies running towards you that you then have to shoot. Or imagine walking up to a wall and touching it… just for the wall to then display the view that is on the other side of it…. This is the world of Augmented Reality and it’s a world that looks like it’s going to be very big indeed.
Put simply, Augmented Reality blurs the line between what’s real and what’s computer-generated by enhancing what we see, hear, feel and smell. It adds graphics, sounds, and smell to our world… and through a normal pair of glasses or display screen, informative graphics appear in your field of view, and audio coincides with whatever you see. These enhancements are then refreshed continually to reflect the movements of your head and the world around you.
I love shopping online. I can do it from the comfort of my home, not having to rush from shop to shop and then back to the first shop again, deal with fitting room queues or worry about buying something before closing time. If I have something in particular in mind then it’s also great being able to search for it with the whole internet at my fingertips and specify what price, colour or brand I want. And I’m not the only one! According to Nielsen over 875 million of us have shopped online, with that number increasing 40% from two years ago. And despite falls in sales on the high-street, online shopping has seen a 13% rise on 2008 with the most popular purchases being Books, Clothing & Accessories, DVDs & Games, Tickets and Electronic Equipment.
But shopping online can sometimes be a bit solitary. It doesn’t replace going shopping on the high street with your friends and picking out clothes together and it doesn’t replace the buzz you get from having loads of shopping bags full of new things that you can’t wait to try on again at home. So that’s why online shopping had to evolve into something more visually and socially appealing. And with the boom in social networking sites and niche communities social shopping was born. OSOYOU was one of the first online shopping communities and was launched in 2007. It acts as an aggregator of fashion and beauty products with 49 of the top retailers on there. But shoppers can also create their own profile, chat with each other in forums and drag products into their own “style file” to show off their most wanted items.
No matter how hard you may have tried, not many people managed to escape the ‘Big Freeze’ that hit Britain a couple of weeks ago. The whole country pretty much came to a standstill when snow and ice covered the UK, in what was some of the worst weather we’ve seen in thirty years.
Marketing is not a nostalgic business. With the constant emergence of new technologies, advertisers need to keep bang up to date to avoid being left behind. Just think back a year. At the beginning of 2009, 
We’re extremely proud of our work on the Swinton Mystery Tipper, especially as it has garnered the agency an armful of awards from two DMA Awards to two ISP Awards and two IPA Effectiveness Awards. We’ve had quite a few people ask to see our winning entry form… so here it is!
Imagine walking down any street and holding up your iPhone… what you see on the screen is a view of the street yet there are lots of Zombies running towards you that you then have to shoot. Or imagine walking up to a wall and touching it… just for the wall to then display the view that is on the other side of it…. This is the world of Augmented Reality and it’s a world that looks like it’s going to be very big indeed.
I love shopping online. I can do it from the comfort of my home, not having to rush from shop to shop and then back to the first shop again, deal with fitting room queues or worry about buying something before closing time. If I have something in particular in mind then it’s also great being able to search for it with the whole internet at my fingertips and specify what price, colour or brand I want. And I’m not the only one! According to Nielsen over 875 million of us have shopped online, with that number increasing 40% from two years ago. And despite falls in sales on the high-street, online shopping has seen a 13% rise on 2008 with the most popular purchases being Books, Clothing & Accessories, DVDs & Games, Tickets and Electronic Equipment.
