Our client Swinton has over a million customers for which they have an email address and we had been working with them for a few months on some of their product focused emails.  We knew that there was much more they could be doing with email marketing and wanted to push the boundaries for them.  Our triggered email activity was first discussed in January when we received a nice timely email from Pizza Express offering BOGOF on all pizzas to celebrate the fact that the snow was finally melting and people were now able to get out to eat again. This triggered our own thoughts – “Wouldn’t it be great if our Swinton emails could be a bit more timely and relevant and well…. interesting really!”

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