For an online retail store the top spot of a search engine results page for any product you sell is the holy grail of online marketing, it is like having the prime spot on the high street or the biggest and best shop in the mall. Of this lucrative cherry there are also two bites, organic and paid listings.

One online company seems to have achieved this lofty goal in fairly short order, namely one worldstores.co.uk.

In an apparently shrinking market of home and garden furniture Worldstores.co.uk is thriving and last year boosted revenue by 70%. So how did they do this?

First some background information.

Read more…

As a designer, there are a few skills I’m required to have. Coming up with new and exciting ideas, bringing those ideas to life and generally making things look pretty. However, never in my career have I had to showcase psychic powers and predict the future to be able to do my job, that is, until I started working with @mediaquery.

What is @mediaquery?

@mediaquery is a relatively new feature of CSS which can be used to dictate how a website or email renders on particular sized screen such as a mobile device or desktop computer. I won’t bog you down with the details, but basically the way @mediaquery works is that the code is hidden in the email and only comes to life when it detects that your screen is below a certain size. As soon as it detects that you’re using a device with a smaller screen, it switches on the hidden code which manipulates and overrides elements of the email, changing its look and structure to suit the smaller screen.

Read more…

I have a real love/hate relationship with those emails that pop into my inbox before I even open my eyes in the morning, tempting me to must-buy experiences, weekends away and 10 vibroplate sessions.  These emails may appear harmless, but the promise of self-improvement and gourmet food just proves too hard to resist for me!  And such is the reason for Groupon’s success…

The name Groupon comes from the term “group” and was developed by now CEO, Andrew Mason in 2008.  It grew out of a website called The Point, where you can start a campaign and ask people to participate and deliver action because of the strength in numbers.  Just as the campaigns need a ‘tipping point’ of people to become viable, Groupon needs a certain number of buyers to make the deals valid.  This collective buying gives us the access to the deals which just seem too good to be true.

To date Groupon serves 500 markets and 44 countries.

Read more…

Foreign restaurants are an absolute goldmine for bad spelling. Most of us have enjoyed a giggle at the ‘innovative’ dishes that pop up on menus in exotic climes… like the ‘friend eggs and tose’ I had for breakfast in Thailand, for example. Delicious it was too.

In this context, typos are funny, endearing and completely forgivable; they don’t negatively affect your opinion of the restaurant or the quality of the service you expect to receive. But what about when you visit a new business online? If you’ve got no prior knowledge of the company, how do you feel if you open their website and it’s full of spelling mistakes and bad grammar? Bet you’d be more suspicious than I was tucking into my friend eggs… Read more…

It’s less than a week to go until our new campaign for cottages4you and VisitEngland is launched, so we thought it would be a good opportunity to look back on everything we’ve achieved – boy has it been a whirlwind few months!

This project started over 6 months ago, when we were asked to pitch for a joint campaign with cottages4you and VisitEngland. That in itself presented quite a challenge: 2 separate clients each with a different objective. It meant we really had to put our heads to together to come up with a cracking ad that essentially met 2 briefs! We knew it would be tricky but we couldn’t wait to start.

Read more…

We have a rule at Red C.  If you attend an event, seminar or conference you must share your learnings and experiences with your colleagues and clients via a blog article.   So here is my report on Day 1 of the ECMOD Direct Commerce Show.

Power Panel – Where is the growth?

Speakers; Aamir Ahmad, MD, Dwell; Gerald Dawson, CD, Long Tall Sally; Kevin Hague, Partner, M8; Joe Murray, Founder, Worldstores; Nigel Swabey, CEO, Scotts & Co; Nick Wheeler, Chairman, Charles Tyrwhitt

Read more…

So here we are, three months in, and Red C has had me unleashed upon them without the safety net of my predecessor Anna Chan around to guide me. Though whilst I’m holding my breath and wishing myself luck, I think I’m going to be alright.

Here’s why:

1. The people I’m working with are ace. They are funny, clever and helpful

2. Holiday treats, birthday treats, leaving treats…there’s always some kind of sweet treat on offer, not to mention the decent coffee. Suddenly 7am starts don’t seem so bad

3. It’s a bit of a cliché but I can honestly say I’m learning something new thing every day

I remember when I first started searching for a placement last year and thinking that just getting one was what counted. Now I realise actually just how important getting the right one was. And I certainly found that at Red C.

Read more…

I’ve recently been tasked with giving a talk about ‘Creativity’ which has been a tougher gig than I first thought it would be… it’s a pretty broad subject to distill into a thirty minute talk.

The subject of the talk and what ‘creative angle’ I will take has sat in my head for a few weeks now and has basically led to the writing of this blog piece. Mainly because it has allowed me the chance to collect together some of my favourite stories about creativity… stories which a few people have encouraged me to share via the Red C blog.

So here are a few of them!

The Brian Eno and Back to the Future story!

Sometimes, to get to the right solution, you just need to start again.

Unfortunately in this business, starting again usually happens the night before a big pitch or presentation.. so it’s pretty tough to get everyone on-side and convince them that going back to the beginning will deliver a better end result!

Read more…

Clients to keep happy, prospects to pitch to, ideas to generate. It’s pretty much work, work, work all day, every day here at Red C.

We work round the clock, against the clock…and quite often in fear of the clock. With another deadline always looming it sometimes seems like we never stop!

Which of course we don’t. Ours is a fast-paced industry that throws us a new challenge almost every day – and that’s why we love it.

When the going gets tough we work twice as hard, sustaining ourselves with strong coffee, short lunches and plenty of biscuits. We wouldn’t have it any other way.

Read more…

With a background in design, later followed by psychology, my decision to explore advertising surfaced with the desire for creativity and a keen interest in human behaviour. So after hours of people watching and doodling I thought I’d study the subject in more depth, and went back to Uni to do a psychology of advertising MSc.

Psychology of advertising explores the many aspects associated with how ads are designed and executed, in order to effectively influence consumer buying behaviour. This might include various cognitive functions such as attention, perception and memory, as well as cultural and behavioural factors that drive our decision-making processes.

Read more…